Real-Time Project Tracking for Stone Fabricators.
Your customers see your logo. Your brand. Your portal — powered invisibly by FabTrack. Real-time status updates, digital approvals, and two-way messaging — without lifting a finger. Whether you specialize in natural stone, solid surface, or engineered surfaces, FabTrack fits your workflow.
No setup fees. Typically live within 5–10 business days.
My Projects
Kitchen Countertop
1234 Maple Street
Designed for the Shop. Built for the Customer.
“Your customers see your logo. Your brand. Your portal — powered behind the scenes by FabTrack.”
Flexible Shop Connectivity
Whether you run a high-tech shop with StoneApp or Moraware, or prefer a streamlined CSV upload, FabTrack fits your workflow.
We help you map your internal reports to our template, making daily updates a 60-second task. Choose the tier that matches your tech stack.
Standardize the Experience
Stop emailing the same Warranty and Care guides. Give your clients 24/7 access to a custom resource library — your brand, your content, your portal.
Bulk upload your "Use & Care" manuals and material guides once. Your customers find everything they need in one professional portal.
Bulletproof, Defensible Approvals
Stop absorbing the cost of "I never approved that." Upload after-template changes, project layouts, or any document requiring sign-off — and trigger an approval request with one click. Your customer reviews and approves directly in the portal. FabTrack permanently locks the document and logs their email address, the timestamp, and their device's IP address. An indisputable paper trail on every job.
Every approval is permanently recorded in your Business Admin report. When a customer questions what they approved weeks later, you have the exact document, the exact time, and the exact confirmation — not a memory, not a text message chain.
Automatic Updates. Zero Calls.
Your customers don't need to wonder where their project stands — FabTrack sends them a branded email update every time their project status changes. They stay informed and excited without your team lifting a finger, and without ever needing to log in to get the update. When they do have a question, they message your team directly inside the portal. Smart routing automatically delivers each message to the Project Manager assigned to that job — not a shared inbox, not a personal cell phone.
Every exchange is tied to the project, timestamped, and permanently logged. Message threads can be exported to PDF whenever you need a clean record.
FabTrack is optimized for active project management. Weekly generated reports ensure your team always has a permanent record of approvals before projects are archived.
How It Works
From signed contract to live portal — here’s what the process looks like.
We Configure Your Portal
We set up your white-labeled portal with your logo, brand colors, and custom domain. Typical setup is complete within 5–10 business days.
Your Customers Get Access
When a new project begins, your team sends a portal invite. Your customer logs in and sees their project — branded entirely as your own.
Updates Flow Automatically
When your team logs activity in your ERP or uploads a CSV, your customer’s portal updates in real time. No manual outreach. No phone calls.
5–10 business days
Typical setup time
No setup fees
Ever.
What Your Customers See
A clean, professional portal — branded entirely as your own. Your customers track their project in real time from any device — no app to download, no account to create. Getting in is frictionless: your customer clicks a link, enters a secure one-time code sent to their email, and they’re in. The session stays active for 7 days, so checking back in is effortless.
Your customers get a clean mobile view of all their active projects — progress rings, status badges, and attention alerts at a glance.
The View from Inside the Shop.
FabTrack wasn’t built by a tech company — it was built by people who are active in the industry every day. With 7 years of experience across sales, estimating, and customer experience, we know exactly where the “communication gap” happens in a fabrication business.
Most shops do a great job of scheduling, but the weeks between template and installation are often a “blind spot” for the customer. When homeowners or builders invest significantly in their surfaces, that lack of visibility leads to anxiety and unnecessary inbound calls — distracting your team from the work that actually moves projects forward.
We built FabTrack to bridge that gap. By giving your clients a real-time window into their project’s current status based on your last completed activity, you provide proactive transparency. Your customers see your logo, your brand colors, and your portal — FabTrack powers the experience invisibly. Combined with a digital paper trail for after-template changes and layout approvals, you protect your shop from hearsay while providing a premium experience your competitors can’t match.
Our Plans
Both plans include a fully white-labeled customer portal — your customers never see the FabTrack branding.
Standard Upload
Best for shops without a dedicated ERP or those using custom internal spreadsheets.
- Unlimited Active Projects
- CSV Data Upload (Up to Daily)
- Up-to-Date Customer Portal
- Digital Resource Library
- After-Template & Layout Approvals
- Built-In Customer Messaging
Automated Sync
Best for: Shops using StoneApp with StoneBI who want a fully automated experience. Your project data syncs automatically — no uploads, no manual steps required.
- Everything in Standard Upload, plus:
- Full API Automation (StoneApp/StoneBI)
- Moraware Integration (Coming Soon)
- Custom ERP Configuration & Status Mapping
- Dedicated Setup & Integration Support
No setup fees. No onboarding charges. Book a demo, go live, and start delivering a better customer experience — typically within 5–10 business days depending on your setup.
All monthly plans require a 14 day cancellation notice.
Annual plans are non-refundable.
Cancellations or conversions to monthly must be requested 30 days prior to renewal.
Annual subscribers may inquire about market exclusivity options.
Refer a Shop. Get Rewarded.
Every Referral Pays Off
You Refer a Shop
$100 Credit
When your referral completes a demo meeting with us.
One Month Free
When they sign up and complete their onboarding.
They Join FabTrack
$100 Credit
Applied toward their subscription once they go live.
It’s our way of saying thanks for strengthening the fabrication community.
Know a shop that could use FabTrack? Send them our way.
Email us at referrals@fab-track.com with your referral’s name and shop — we’ll take it from there.
Frequently Asked Questions
Not ready for a demo yet?
Whether you have a technical question about how sync works, want to know if we support your ERP system, or just want to make sure FabTrack is a fit before committing to a call — we’re here. Expect a response within one business day.